Secured Servers is a Web Hosting company that focuses on the needs of its clients. Attention to excellence and loyalty to their customers are top priorities and this is evident in the services they offer and the quality of their staff and support team.
Secured Servers have been in business since 2003 and is still going strong. They have an A+ rating with the BBB and their mission is to make sure that, as a customer, I am always satisfied with their service and customer support. They pride themselves on offering services and features that their customers need and then providing those services and features in a reliable, honest and consistent way.
Secured Servers offers a lot of different hosting plans that cover pretty much any need I could possibly have. All the hosting plans include:
- Enterprise hard drives
- Gigabit private network
- 3200 GB transfer with a 10 Mbps uplink
- (/29 VLAN) 5 usable IP addresses
- Remote reboot functionality
- Free Plesk control panel
- IPKVM upon request
Some advantages I appreciated that Secured Servers had was a connection to a Tier 1 backed network, which meant my sites were going to be up 24/7- 365 days a year. That was important to me since I have several website businesses, and downtime means lost revenues.
Another advantage is the availability of their support staff. No jumping through hoops trying to get in touch with someone. They strive to always have their customers satisfied and I can say, from experience, that they are more than successful at this.
Their cost effective and efficient systems save me money on operational costs, and that means less overhead for me when it comes to my hosting. Their systems offer maximum performance at a competitive price that I found to be more than fair for what I get in return.
Secured Servers offers the following guarantees to their customers:
- 100% uptime
- 20 minute ticket responses
- 48 hour set up
- 4 hour hardware replacement
- Monitoring 24/7- 365 days a year
- Secure Support 24/7- 365 days a year
- Premium bandwidth
Secured Servers reliability is top notch. Their 100% uptime guarantee offers me a lot of security that my sites will never have server issues, but should something ever happen; they have a 4 hour hardware replacement that tells me that my sites wouldn’t be down long. I understand that things happen, and knowing that they have measures in place that ensure a quick repair makes me feel a lot better.
As of this time, I can honestly say that there is nothing that I am unhappy with in using Secured Servers for the hosting of my websites. Set up was fast, support is second to none and quality of service is impeccable.
Secured Servers customer support is one of their biggest advantages. They have a 20 minute ticket response that is out of this world. When I had questions when I first got started, they were right there, helpful, friendly and got my questions answered fast. This is how customer support should be.
If you’re looking for a hosting company that doesn’t treat you like just another few dollars in the company pocket, you have found it here. Secured Servers will ensure that your websites are always up and running and that anything you need from them, you will get and more. Delivering more than was expected seems to be a trademark of this company. I am very happy with my sites being hosted here.