1.) Thanks Rex Boyd for taking the time to talk to pouted.com. Can you please tell our readers a little bit about yourself, history you have in hosting industry and enlighten us how Pacific Host started and how it grew to what it is today?
PacificHost started its roots back in the late 90’s by offering dial-up and basic hosting services. Pacifichost has since grown to become an industry leader in providing hosting for the video and social media market. I graduated from the University of San Diego with a degree in Arts & Sciences and since then have become interwoven in building PacificHost.
2.) Pacific Host offers many different solutions and services; can you briefly talk about them?
The bread and butter of our service is web hosting which outshines our competitors with an array of unique features and offersings such as SEO Plugins, Hacker Protection, Cloud Hosting and much more. We additionally rolled out our VPS Hosting which has become a huge hit among many of our clients who later choose to upgrade to a VPS to suite their expanding website.
3.) What separate Pacific Host from the competitors?
As I previously stated one thing that really makes us different are the strategic partnerships we have formed with a multitude of companies that allows us to offer a more unique and personalized service. In other words our customers are getting more bang for their buck with all the extra features we have included with our service. In addition to that as we with any company we provide top notch support and service, but we don’t just say it, we mean it. Our support is based in the USA and our servers are running Raid 10 and we conduct daily backups to a remote server to ensure data security.
4.) PacificHost has been given many Hosting awards. Can you go into a little more detail about it?
PacificHost has received a variety of awards over the year. We strive to become the best hosting company out there and we have been recognized for our excellence. Most of the awards relate to experience in the video hosting industry.
5.) Please share more about Pacific Host’s data centers?
PacificHost uses Peer1 services for all of our hosting service. Peer1 is a a well known datacenter that owns their own network and currently operates over 21 datacenters around the globe. Peer1 previously hosted YouTube until Google completed a migration of the website to its own datacenters. We currently operate out of 4 datacenters including, Los Angeles, London, San Antonio and Toronto.
6.) Some people just don’t want to deal with moving from one host to another host. Does Pacific Host offer any services to make this moving easier?
We offer a free migration service to all of our customers on all services. This includes a complete data migration and DNS migration assistance to ensure our customers are up and running in as little time as possible. We check for data integrity and do our best to ensure as little or no downtime as possible in between domain transfers.
7.) We feel very important about customer support. What does Pacific Host do in terms of customer support? Also, what support options you offer?
At Pacific Host we feel it is one of the most important aspects of maintaining a stable hosting company. We hire only the best RedHat Certified technicians to work for us. We have a manager on duty at all times to ensure that every issue is handled appropriately. Our staff is hired directly by us and not outsourced to any other company, we do this to ensure that our customer’s issues are handled correctly every time. Support is a big part of hosting and we would be crazy not to ensure our customers are well taken care of.
8.) What are the major changes you are planning to do in the future?
We are working on a project right now that will allow us to offer a new venue of hosting. We are working with OnApp to develop our own Cloud Infrastructure. With this we plan to offer cloud hosting and a Content Delivery Network as well. While I can’t reveal much more before launch we plan to have this up and running within 1-3 months.
9.) Before we go, do you have any current offers, coupons or special deals that our readers can use?
We are currently running a special on our website that offers 20% off your first billing cycle. This applies to all of our web and vps hosting services and applies to every billing cycle. This means that you can signup for 3 years and get 20% off your first 3 years! Use coupon code SUMMERFUN at checkout to redeem.
** Thanks Rex Boyd for taking time out of your day to speak to pouted.com and to let our readers get to know you and Pacific Host a little bit better.