The world of business requires efficiency and profitability at all times. As such, any service that can help in achieving these goals are a valuable investment. When dealing with vast volumes of data that need transcription, how do you meet accuracy, speed, and budgetary requirements? The best solution would be to look for a transcription service that caters to enterprise clients.
Why does business transcription matter?
Many business processes rely on recorded data to provide insight on how to improve and address areas for opportunity. For example, customer service phone calls need to be transcribed to discuss critical points and resolve issues. If you are a large company collecting volumes of audio and video files from various departments, transcribing these files will take time and valuable resources. A transcription provider can handle this task more efficiently without costing your company a lot of money over time.
Fast, secure, and scalable solution
Transcription services that cater to enterprise clients make use of voice transcription software. The technology is based on artificial intelligence, similar to how a speech to text software works. Using this tool increases productivity without compromising quality and accuracy. Another essential characteristic of any transcription service for companies is the level of encryption and overall security. Dealing with proprietary information means you need to assess the procedure and workflow followed by the provider carefully. Lastly, the solution has to be scalable in such a way that the service can cope with volume increase and decrease as well as special one-off projects.
Transcription needs for enterprise clients
Regardless of the industry, business clients need a transcription service that can offer reliable solutions. There are many practical applications of transcription in a business setting. Some common examples include:
- Recordings of conferences and seminars
- Market research and focus group discussion transcript
- Customer support recorded calls for quality assurance
- Corporate videos and other internal materials used for training
- Transcript of meetings and interviews
- Transcribed documents for HR
- Translation of documents
- Captioning for live events
- Realtime transcription service
Partnering with a reputable transcription provider will not only make these processes more efficient but also more manageable from the administrative perspective. You can get a lot of work done by outsourcing these tasks than relying on your workforce to tackle mountains of transcription tasks.
What to expect from an enterprise transcription service
The features may vary from one provider to another. But generally, you can expect the transcription company to customize packages according to your needs. The process of transcribing files goes through the same steps. Typically, you begin by sending files to the provider, and you can specify the required format for the final transcript. Some features may include:
- Custom text and file format
- Timestamps
- Full verbatim text
- Speaker information
Some providers may also offer additional services and features such as online archiving and the like. If you want to make the most out of the service you are hiring, inquire about what you are getting by subscribing to an enterprise package.
