The hospitality sector encompasses a wide range of fields within the service sector, including hotel, food and beverage service, event organizing, amusement parks, travel, and tourism. Hotels, tourism companies, restaurants, and pubs are all part of it.
Seasonal staff recruitment consumes a significant amount of time and money for hospitality businesses. When it comes to training and compliance for large numbers of new seasonal recruits, the new employee induction and training period is critical. The employee induction process for the new employee now takes a leap with current technology, such as LMS for Hospitality. They engage new workers well before the employees set foot in the door on day one. Learning Management Systems like Discoverlink can be used to give online training, contracts, business policy documents, and standard operating procedures to reduce knowledge gaps faster and allow new employees to contribute much more quickly. Other advantages of adopting LMS in the hospitality business include:
1 It initiates the induction training
Employee training is an essential component of the induction process. If you want a competent employee who is eager to get started and deliver results, you must devote the resources and effort to teach and assist them from the minute they accept the position.
A better introduction process, according to 80% of hospitality staff, would have allowed them to settle in faster. Using an LMS as a delivery mechanism, relevant documents and required pre-reading may be provided prior to the first day so that new hires and HR are both aware of what has to be completed and, more crucially, have a record of when it has been finished.
2 It makes learning more comfortable for non-technical trainees
Even employees with limited enterprise software experience can easily navigate through almost all the LMS systems that are designed for the hospitality sector. This enables them to complete lessons in a timely manner. You may engage individuals in the material rather than demoralize them with the online training system itself by leveraging faster, graphically driven, multilingual classes.
3 It lowers your learning and development costs
Having an LMS allows you to fully eliminate training instructor expenditures and printed materials. By offering training online, you may free up a significant portion of your Learning and Development money and invest that money in other areas of your organization. The need to print and bind manuals or reserve training space would be eliminated because all of the information you require is included within the LMS. Moreover, it is also provided straight to everyone who wants to take the training online.
4 It will assist you in quickly integrating and implementing new systems
There are numerous quick-to-deploy online hospitality training platforms available in the market. They enable the use of any of the numerous connectors or APIs available with which you can integrate it with other systems such as a CRM or HR. Integrating with a variety of useful services to deliver immediate solutions to complex challenges can help your business stay updated.
5 It helps track learner growth and performance
The best Learning Management Systems enable training managers to keep track of every single individual’s learning progress. In this manner, they can ensure that staff is meeting their training objectives. Many of the best Learning Management Systems provide robust reporting and analytics features that enable managers to identify gaps in staff training programs. With this level of access, you can see if and when your employees are struggling to get certification in a training module. This will help you review the content to make any changes.
When looking for a learning management system, particularly for hospitality training, keep in mind that the market is crowded. Every LMS in the hotel sector has a different purpose, so you must select the one that best suits your needs.